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To add a testimonial of your own, submit it on the Customer Survey page.
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"Salesman Terry was respectful, took me seriiously about what I was looking to buy. My new 2010 Raider S is awesome!Terry and all of the staff were interested in making a sale and helping the customer. I had three previous experiences in as many years at a Yamaha dealer in the larger city to the east a few miles that were less than stellar. It was a pleasant change for me to do business in Sturgis. I'll be back again. Thank you!"
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By: Duane Edgemont, SD
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"I've had a reoccurring clutch problem with my 2009 R1200GS Adventure. After a few hours of highway driving, the clutch became "spongy" and wouldn't fully work. I was just entering South Dakota when this occurred for the 2nd time in 2 years. My hometown BMW dealer was unable to diagnose or suggest any solution other than letting it cool down. I contacted the Sturgis BMW dealer; John from service diagnosed and solved the problem on the spot! (air bubbles coalescing in the mineral oil clutch fluid at high temperature/from vibration: with bike off and upright, turn handlebars fully right to raise clutch reservoir as high as possible - pull in and quickly release clutch lever repeatedly, sending shock waves into the fluid, eventually floating the bubble up to the clutch reservoir. WORKED TERRIFICALLY and still troublefree 1800 miles later!)
I was going to have them service the bike the next day when I arrived, but they said it wasn't necessary, as they would just do what they had instructed me to do. I didn't spend any $ on service with them, but bought 3 T-shirts, a new Nelson Rigs bag, BMW cap & aftermarket highway pegs!
My diagnosis: GREAT guys who helped me out, asking for nothing in return; any BMW/Yamaha guys out Sturgis way should stop by and spend some $ with these folks!"
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By: Anonymous Lake Forest, IL
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"Best sales and service I have ever experienced. That is how I would sum it up. Friendly knowledgeable staff that makes spending your hard earned money a lot more satisfying. I have now purchased 3 motorcycles and one ATV from them and am looking at another one. Do yourself a favor and see what they can do for you ! More than worth the drive. "
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By: Tom Ainsworth, NE, NE
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"I bought a 1998 Honda Shadow 1100. Eric was extremely friendly and personable. They had no problem getting the bike out of the showroom for a test ride. Even though the bike happened to be in the middle of the middle row of bikes in the showroom. Eric took me on a pleasent ride and everyone in the store was very friendly. I will reccomend them to all my friends and anyone I meet who is in the market. I will be going there again, they are just great."
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By: Anonymous Glendive, MT
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"Hello Dick, Pat, and staff,
Just an update. I am still REALLY enjoying the V-Strom you recommended to me. We did a lot of boat traveling this summer and fall, so I didn't have the opportunity to ride much, but I have been rectifying that since we've been home in south Texas. We will head out with the RV soon and will be taking the V-Strom along. As you know, we've owned a lot of bikes over the years (23 at last count), and this bike rates right at the top for easy and fun. I came across an accessory recently that has added to the comfort and just wanted to pass that along, in case it's something you want to carry. The only complaint I had with the V-Strom was the narrow diameter grips... I added a set of Grip Puppies that slide on over the OEM grips. What a difference! WAY more comfortable, less effort required to hold the throttle at speed, the bike "feels" bigger, and women find me even more attractive.
Here's a link: http://www.casporttouring.com/store/merchant.mvc?Screen=CTGY&Store_Code=CST&Category_Code=GRIPPUP
Hope you have a good winter season up there in the frozen northland.
Best wishes,
Jim Bathurst
(former resident of the Black Hills who came back to Sturgis Yamaha, BMW, Suzuki to buy this bike... and I'd do it again)"
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By: Jim Port Isabel
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"I was on vacation in the Hills and had a flat tire in the middle of nowhere (Nemo area) I was rescued by someone local there ( long story awesome folks) Anyway we trailered my R* to the dealer for a new tire.
I was ready for the worst (pricing or out of stock) and got the best. I was taken care of quickly. I was shocked at their cost for tire change ( very low) and the discount for the tire and tube. I only wish they were in the Mpls area.
This was by far the best dealer experience I have had. Thanks Sturgis Yamaha"
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By: Paul MN
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"On July 27 I came in to the shop with a strange noise on my 2008 Yamaha Venture. I was very pleased to find out that the problem was not serious and that they would take care of it. To put it simply they saved my vacation and I am very pleased with the service that I received and I will recommend to anyone that I talk with to go there for any service or even parts. THANKS TO EVERYONE THAT WORKS THERE IT WAS THE BEST EXPERIENCE THAT I HAVE EVER HAD AT ANY DEALERSHIP BAR NONE. GREAT JOB GUYS HOPE TO SEE YOU NEXT YEAR FOR STURGIS' 70TH ."
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By: Dwayne Indianapolis, IN
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"I purchased my '08 Phazer from these folks. The salesman, Pat, was knowledgeable, honest, and helpful. He always took time to answer my questions via phone calls. The price I got was the best in the Hills and so was the service. The Parts Dept. is equally helpful and well stocked. The owner donated $$ to sponsor our club's annual hot dog ride/poker run. Pretty good people. Check them out before you buy."
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By: Anonymous Custer, SD
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"Travling in Sept 07, Thought I had problem with 06 Venture. Saw Yamaha sign and stopped. Problem was all in my mind with bike, However service Dept. could have stuck it to me. (They did not). Ended up buying accessories and was happy as a toad on a sunny rock. Great shop, great people"
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By: Terry Chattanooga, TN
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"I called Pat about a 2004 1150RT, he sent digital pictures within a half hour. Called him to tell him put a sold sign on it. Drove 1180 miles round trip the following Saturday to pick it up. He was patient and generous with his knowledge. Taught a 30 year airhead rider all the specifics. I'd buy from Sturgis Yamaha BMW again and again. My closest dealer is 295 miles from me but the extra 275 miles is worth it."
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By: Anonymous Grand Forks , ND
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"Purchased FirstGear Overpants...being a larger person they had to order....very quick delivery...Thanks Guys!"
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By: Anonymous sturgis, SD
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"Outstanding sales experience with Pat! No pressure, answered my questions well and did not seem to mind when I mistakenly called him Matt a couple of times. :)
The R1150RT I bought from Pat is great! His briefing to me about its working was top-notch and thorough. I would never hesitate to recommend your dealership to friends and would of course use you guys for servicing the bike if I lived in S.D.
Thanks again, quite refreshing dealing with people who want you to be happy with your purchase and go out of their way to make it happen.
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By: Dom Centennial, CO
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"Awesome people to work with,I gave Pat a call from home,told him what I wanted,then drove across the state to pick up my next purchace from them-'06 strato!!!.Awesome service dept. also!!!.I will be buying(if I ever trade)from them again.
Mark McMullen
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By: Mark elkton, UT
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"Great dealer, I love my 2002 R1150RT. Have already rode it over 3,000 miles in two months.
Thank you
Adam"
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By: Adam Springfield , MO
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"They have a great selection of bikes and accesories."
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By: Tyler Sturgis, SD
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"Great to work with! This is a dealership with integrity, and actually cares about the customer. Small hometown values. Will do business with them again in the future."
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By: Todd Black Hawk, SD
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"It's so exciting to see an awesome addition to Sturgis Yamaha. This site will help many customers with needs in different facets of riding and racing. This is a top notch
website with many easy to use features. I love the Wallpaper link and have already used it. Congrats to the gang at Sturgis Yamaha, for an unbelievably professional and cool look to an already great business!
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By: Scott Sturgis, SD
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